Report Creator: Thomas Wagteveld, October 23, 2020
Evaluation Commissioner: Daniël de Klerk
This accessibility report has been performed using a public, well documented evaluation- and inspection method: WCAG-EM.
This report has been created using the report tool provided by https://www.w3.org/WAI/eval/report-tool/#!/. JKC Chat is a very small application, so WCAG poses little challenges to us. Despite this, some changes are still required. mainly contrast issues and changing the layout seems to still be problematic. We will have to work on this in the future.
| Website name | JOIN Klantcontact Chat |
|---|---|
| Scope of the website | All the public content of the chat function of JKC chat located at: http://chat.meervoort.nl/ |
| WCAG Version | WCAG 2.1 |
| Conformance target | Level AA |
| Additional evaluation requirements | |
| Accessibility support baseline | Chrome v85.0.4183.102 |
| Relied upon technologies |
|
| Principle | Level A | Level AA |
|---|---|---|
| 1. Perceivable | 9 / 9 | 7 / 11 |
| 2. Operable | 14 / 14 | 2 / 3 |
| 3. Understandable | 5 / 5 | 5 / 5 |
| 4. Robust | 2 / 2 | 1 / 1 |
| Total | 30 / 30 | 15 / 20 |
All non-text content that is presented to the user has a text alternative that serves the equivalent purpose, except for the situations listed below.
Findings: –
For prerecorded audio-only and prerecorded video-only media, the following are true, except when the audio or video is a media alternative for text and is clearly labeled as such:
Findings: -
Captions are provided for all prerecorded audio content in synchronized media, except when the media is a media alternative for text and is clearly labeled as such.
Findings: -
An alternative for time-based media or audio description of the prerecorded video content is provided for synchronized media, except when the media is a media alternative for text and is clearly labeled as such.
Findings: -
Findings: -
Audio description is provided for all prerecorded video content in synchronized media.
Findings: -
Information, structure, and relationships conveyed through presentation can be programmatically determined or are available in text.
Findings: -
When the sequence in which content is presented affects its meaning, a correct reading sequence can be programmatically determined.
Findings: -
Instructions provided for understanding and operating content do not rely solely on sensory characteristics of components such as shape, size, visual location, orientation, or sound.
Findings: -
Content does not restrict its view and operation to a single display orientation, such as portrait or landscape, unless a specific display orientation is essential.
Findings: -
The purpose of each input field collecting information about the user can be programmatically determined when:
Findings: -
Color is not used as the only visual means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.
Findings: -
If any audio on a Web page plays automatically for more than 3 seconds, either a mechanism is available to pause or stop the audio, or a mechanism is available to control audio volume independently from the overall system volume level.
Findings: -
The visual presentation of text and images of text has a contrast ratio of at least 4.5:1, except for the following:
Findings: -
Except for captions and images of text, text can be resized without assistive technology up to 200 percent without loss of content or functionality.
Findings: Changing the size of the text breaks the layout.
Korte beschrijving:
Het aanpassen van de grootte van de tekst breekt de layout.
Oorzaak:
De tekst loopt niet door op een nieuwe regel of loopt over elkaar heen.
Gevolg:
Bij hoge inzoom waardes valt content deels weg van het scherm, of over elkaar heen.
Alternatief:
Geen alternatief
Maatregel:
In de toekomst zal de site geüpdatet worden met dit criteria in het achterhoofd.
Planning:
01-01-2022
Brengt de uitvoering van de hier beschreven maatregel een onevenredige last met zich mee?
Nee.
If the technologies being used can achieve the visual presentation, text is used to convey information rather than images of text except for the following:
Findings: -
Content can be presented without loss of information or functionality, and without requiring scrolling in two dimensions for:
Findings: The layout breaks when zoomed in
Korte beschrijving:
Aan dit criterium wordt momenteel nog niet voldaan.
Oorzaak:
De afwijking op de toegankelijkheidsstandaard kon niet op tijd worden verholpen wegens de grote impact dat dit criterium op het systeem heeft.
Gevolg:
Gebruikers die gebruik maken van hoge zoom niveaus zullen minder goed in staat zijn om de content van de website waar te nemen.
Alternatief:
Geen alternatief
Maatregel:
In de toekomst zal reflow worden toegepast.
Planning:
01-01-2022
Brengt de uitvoering van de hier beschreven maatregel een onevenredige last met zich mee?
Nee.
The visual presentation of the following have a contrast ratio of at least 3:1 against adjacent color(s):
Findings: Focus states don't have proper contrast
Korte beschrijving:
De knoppen hebben geen duidelijke focus state.
Oorzaak:
Focus states zijn niet gedefinieerd in de stijl.
Gevolg:
De knoppen zijn minder goed zichtbaar.
Alternatief:
Geen alternatief
Maatregel:
Knoppen en focus-objecten voorzien van een focus state.
Planning:
01-01-2022
Brengt de uitvoering van de hier beschreven maatregel een onevenredige last met zich mee?
Nee.
In content implemented using markup languages that support the following text style properties, no loss of content or functionality occurs by setting all of the following and by changing no other style property:
Findings: Changing the spacing of elements breaks the layout.
Korte beschrijving:
Het aanpassen van de tekst spatiëring breekt de layout.
Oorzaak:
De tekst loopt niet door op een nieuwe regel of loopt over elkaar heen.
Gevolg:
Bij hoge waardes valt content deels weg van het scherm, of over elkaar heen.
Alternatief:
Geen alternatief
Maatregel:
In de toekomst zal de site geüpdatet worden met dit criteria in het achterhoofd.
Planning:
01-01-2022
Brengt de uitvoering van de hier beschreven maatregel een onevenredige last met zich mee?
Nee.
Where receiving and then removing pointer hover or keyboard focus triggers additional content to become visible and then hidden, the following are true:
Findings: -
All functionality of the content is operable through a keyboard interface without requiring specific timings for individual keystrokes, except where the underlying function requires input that depends on the path of the user's movement and not just the endpoints.
Findings: -
If keyboard focus can be moved to a component of the page using a keyboard interface, then focus can be moved away from that component using only a keyboard interface, and, if it requires more than unmodified arrow or tab keys or other standard exit methods, the user is advised of the method for moving focus away.
Findings: -
If a keyboard shortcut is implemented in content using only letter (including upper- and lower-case letters), punctuation, number, or symbol characters, then at least one of the following is true:
Findings: -
For each time limit that is set by the content, at least one of the following is true:
Findings: -
For moving, blinking, scrolling, or auto-updating information, all of the following are true:
Findings: -
Web pages do not contain anything that flashes more than three times in any one second period, or the flash is below the general flash and red flash thresholds.
Findings: -
A mechanism is available to bypass blocks of content that are repeated on multiple Web pages.
Findings: There is no content to bypass
Findings: -
If a Web page can be navigated sequentially and the navigation sequences affect meaning or operation, focusable components receive focus in an order that preserves meaning and operability.
Findings: -
The purpose of each link can be determined from the link text alone or from the link text together with its programmatically determined link context, except where the purpose of the link would be ambiguous to users in general.
Findings: -
More than one way is available to locate a Web page within a set of Web pages except where the Web Page is the result of, or a step in, a process.
Findings: There is only a lineair flow to follow
Findings: -
Any keyboard operable user interface has a mode of operation where the keyboard focus indicator is visible.
Findings: Focus states don't have proper contrast
Korte beschrijving:
De knoppen hebben geen duidelijke focus state.
Oorzaak:
Focus states zijn niet gedefinieerd in de stijl.
Gevolg:
De knoppen zijn minder goed zichtbaar.
Alternatief:
Geen alternatief
Maatregel:
Knoppen en focus-objecten voorzien van een focus state.
Planning:
01-01-2022
Brengt de uitvoering van de hier beschreven maatregel een onevenredige last met zich mee?
Nee.
All functionality that uses multipoint or path-based gestures for operation can be operated with a single pointer without a path-based gesture, unless a multipoint or path-based gesture is essential.
Findings: -
For functionality that can be operated using a single pointer, at least one of the following is true:
Findings: -
For user interface components with labels that include text or images of text, the name contains the text that is presented visually.
Findings: -
Functionality that can be operated by device motion or user motion can also be operated by user interface components and responding to the motion can be disabled to prevent accidental actuation, except when:
Findings: -
The default human language of each Web page can be programmatically determined.
Findings: -
The human language of each passage or phrase in the content can be programmatically determined except for proper names, technical terms, words of indeterminate language, and words or phrases that have become part of the vernacular of the immediately surrounding text.
Findings: -
When any component receives focus, it does not initiate a change of context.
Findings: -
Changing the setting of any user interface component does not automatically cause a change of context unless the user has been advised of the behavior before using the component.
Findings: -
Navigational mechanisms that are repeated on multiple Web pages within a set of Web pages occur in the same relative order each time they are repeated, unless a change is initiated by the user.
Findings: -
Components that have the same functionality within a set of Web pages are identified consistently.
Findings: -
If an input error is automatically detected, the item that is in error is identified and the error is described to the user in text.
Findings: -
Findings: -
If an input error is automatically detected and suggestions for correction are known, then the suggestions are provided to the user, unless it would jeopardize the security or purpose of the content.
Findings: -
For Web pages that cause legal commitments or financial transactions for the user to occur, that modify or delete user-controllable data in data storage systems, or that submit user test responses, at least one of the following is true:
Findings: -
In content implemented using markup languages, elements have complete start and end tags, elements are nested according to their specifications, elements do not contain duplicate attributes, and any IDs are unique, except where the specifications allow these features.
Findings: -
For all user interface components (including but not limited to: form elements, links and components generated by scripts), the name and role can be programmatically determined; states, properties, and values that can be set by the user can be programmatically set; and notification of changes to these items is available to user agents, including assistive technologies.
Findings: -
In content implemented using markup languages, status messages can be programmatically determined through role or properties such that they can be presented to the user by assistive technologies without receiving focus.
Findings: -